Emotional Intelligence
The human skills of effective leadership that AI cannot replace
Friday 13 November 2026 | 1pm to 2pm UK time | Online over Zoom | Free to attend
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Artificial intelligence is transforming the workplace at an extraordinary pace. Tasks are being automated, decisions are being accelerated and access to information has never been greater. Yet the skills that determine whether people feel valued, engaged and inspired remain fundamentally human.
As AI becomes increasingly capable, leaders face an important question: What will distinguish great leaders when technology can do more of the work? The answer is emotional intelligence.
In this thought-provoking webinar, we’ll explore why emotional intelligence is becoming one of the most important leadership capabilities in the age of AI. We’ll examine the human skills that technology cannot replace and discuss how leaders can strengthen their ability to navigate change, influence others and create meaningful connections in increasingly digital workplaces.
This webinar is for you if:
- You have access to more data, tools and technology than ever before, but making good decisions, maintaining trust and keeping your team engaged feels increasingly difficult.
- Your team is struggling with communication, collaboration or accountability. Difficult conversations are being avoided, misunderstandings are increasing and performance isn’t where it could be.
- You spend your time managing people issues rather than focusing on strategic priorities. Challenging personalities, conflict, resistance to change and disengagement are consuming valuable leadership time and energy.
- You want to lead with greater influence and impact. You recognise that technical expertise alone is no longer enough to inspire, motivate and retain talented people.
in this webinar you’ll discover:
- Why the rise of AI is increasing the importance of human-centred leadership.
- Why emotional intelligence is one of the most important leadership capabilities.
- The four domains of emotional intelligence: self-awareness, self-management, social awareness and relationship management, and how they influence leadership effectiveness.
- Four practical tools to develop your emotional intelligence skillset for strategic leadership advantage.
Whether you lead a team, manage organisational change or are preparing for a future increasingly shaped by AI, this session will provide fresh insights into the human capabilities that are becoming more valuable, not less.
Because in a world where machines are becoming smarter, the leaders who thrive will be those who understand people best.
Friday 13 November 2026 | 1pm to 2pm UK time | Online over Zoom | Free to attend
Can’t attend this date in person? Register to receive the replay after the event.
Your webinar host – Emma Hackett

Emma Hackett is an Executive Coach specialising in leadership resilience and sustainable performance. She holds the Professional Certified Coach (PCC) credential from the International Coach Federation and is passionate about working with senior leaders to feel good, function better and flourish in their lives and careers.
As a graduate of the Daniel Goleman Emotional Intelligence course, Emma has a comprehensive understanding of the four domains and twelve competencies of emotional intelligence plus first-hand experience of developing her own emotional intelligence.
For over nine years, Emma has had the privilege of working with hundreds of senior leaders, C-suite executives, established founders and business partners. She partners with her clients to overcome the stress, overwhelm and exhaustion that depletes their leadership capacity, rebuild their resilience, grow their confidence and elevate their professional performance. She offers two executive coaching programmes: The Resilient Leader and The Resilient Returner.



